LEO · SUPPORT
How can we help?
Questions about Leo, your progress, your privacy or your account? Everything is here.
Write to us
Something not right? Tell us what happened, with your device model, iOS version and Leo version if you can.
muse@apollosens.comPrivacy policy
What Leo keeps on your phone, what it sends when you play, and what changes if you connect an account.
Read the privacy policyDelete your account
Remove your Leo account and the progress saved with it, from the app or from here.
Account deletionGood to know
Do I need an account to play?
No. You can play everything as a guest, right away. Sign in with Apple is optional, from Profile, if you want to keep your progress on every device.
Will I lose my progress if I reinstall Leo?
No. Your progress is saved as you play and comes back when you reinstall Leo. Signed in with Apple, it follows you to your other devices too.
How do I change the language?
Leo speaks English, French and Spanish. Open Settings in the app and pick your language under Language.
Why do I see ads?
Only when you ask for one: when you want a hint (or a 50/50) and choose to watch a short ad for it. There are no banners and no pop-ups, and ads are never personalised.
How do I delete my account?
In the app, open Profile → Leo account → Delete account. If you can’t open the app, follow the steps on the account deletion page.